Qualitylaserprinters.com - DBA/Laser Exchange,
Inc,
Qualitylaserprinters.com is a company that has been in Business since 2001.We are commited with providing the "Highest Quality" Refurbished printers in the industry.We have HP certified technicians who throughly refurbish the printers,which include refurbished fusing assy.,all new rollers tray 1 &2,seperation pads,transfer rollers and complete cleaning of printer to like "New" condition. . Our warehouse and workshop
are located in beautiful Madison, Wisconsin. We have the, "Go
To Any Lengths" upper mid-west work ethic,
to make sure you're satisfied with our products and services
DBA/Laser Exchange,
Inc 2334 Vondron Rd. Madison, WI 53718
Schools and government agencies:
please call if
you need to send us a purchase order. We will give you our fax number
and purchasing information.
Military:
We regularly ship to APO and FPO addresses via US Postal service. If
you place an order online, we will email shipping rates for the postal
service shipping options. Priority Mail is the most common shipping
method. Feel free to contact us if you have questions.
Please send all cores and RMA items
to the above address and include the RMA number on the box.Laser
Exchange,Inc.
2334 Vondron Rd.
Madison,WI 53718
Warranties
We take great pride in offering
high quality refurbished and new printing products. All warranty
work is performed by Qualitylaserprinters.com. Please contact us if you
think your product is defective. Frequently improper setup or mis-configuration
is the reason items fail to work properly.
Unless otherwise stated,
warranty lengths are as follows:
| Refurbished
printers: |
90 days |
| Refurbished
9000 and 8100 fusers |
90 days |
| All other
refurbished fusing assemblies and maintenance kits, except
where noted. |
6 months |
| Refurbished
accessories |
90 days |
| New
products are covered by the manufacturer's warranty. |
Warranties cover defective parts
and workmanship, not normal wear and tear. Warranties do not cover
damage caused by misuse of the product, defective toner cartridges,
media that the printer was not designed to use, any attempts to
repair, alter, or modify the product without our approval, or damage
caused by connected equipment. Warranties are void if quality
control stickers are removed or altered.
Shipping Damage
We package everything and we ship very carefully. Please notify
us immediately if you suspect shipping damage. If shipping damage is
significant, we will file a claim with the carrier. Please keep the
boxes and shipping materials for the carrier to inspect. We will
arrange for a replacement product to be sent.
Return Policies
All returns must be authorized by an employee of
Qualitylaserprinters.com.. Please contact us if you think you need to
return an item.
Restrictions:
-
Items must be returned in the
same condition that they were sent, without excessive wear and
tear.
-
Shipping charges are
non-refundable.
-
Special-order items cannot be
returned.Restocking fees:
-
A restocking fee may be charged
if: (1) items are not returned in the same condition in which
they were sent, (2) attempts are made to repair, alter, or
modify the product without our approval, (3) cases not involving
Qualitylaserprinters.com error, and (4) the return of non-defective
products.Toner cartridges are not returnable if the box has been
opened and the seal removed from the toner cartridge.
-
However if the toner cartridge
is defective the toner cartridge manufacturer's warranty
procedures apply.
-
In the event the customer
ordered incorrect fuser,fuser mkt.,accessories or Printer, we
will send correct part after customer returns unused
part.Shipping charges are responsibility of customer upon
receiving unused part and shipping correct item back to
customer.
-
No refunds after 30 days.
Core Charges
Qualitylaserprinters.com, Inc. sells
many parts on "exchange." This means we will send you a
part at a discounted price and you have 30 days to return your old
part. The old part is called a core. Cores are due back 30 days from
the invoice date. We do give a two week grace period before core
charges are assessed for failing to return the core (45 days past
the invoice date). If we receive a core after it has been core
charged, a $20 late fee per item will be deducted from the core
charge refund. Core charges are not refundable 60 days past the
original invoice date. Most items we sell on exchange are also
available without an exchange. If you know you will not be returning
a core, please order the item without exchange.
Privacy Policy Statement
This is the web site of Laser Exchange,
Inc.
Our postal address is
2334 Vondron Rd.
Madison,WI 53718
For each visitor to our Web page, our
Web server automatically recognizes no information regarding the domain
or e-mail address.
We collect the e-mail addresses of
those who communicate with us via e-mail, information volunteered by the
consumer, such as survey information and/or site registrations, no
information on consumers who browse our Web page.
The information we collect is used for
internal review and is then discarded, , disclosed when legally required
to do so, at the request of governmental authorities conducting an
investigation, to verify or enforce compliance with the policies
governing our Website and applicable laws or to protect against misuse
or unauthorized use of our Website.
With respect to cookies: We use cookies
to record session information, such as items that consumers add to their
shopping cart.
If you supply us with your postal
address on-line you will only receive the information for which you
provided us your address.
Persons who supply us with their
telephone numbers on-line will only receive telephone contact from us
with information regarding orders they have placed on-line.
With respect to Ad Servers: We do not
partner with or have special relationships with any ad server companies.
Upon request we provide site visitors
with access to transaction information (e.g., dates on which customers
made purchases, amounts and types of purchases) that we maintain about
them, communications that the consumer/visitor has directed to our site
(e.g., e-mails, customer inquiries).
Consumers can access this information by
e-mail us at the above address, write to us at the above address.
Upon request we offer visitors the
ability to have inaccuracies corrected in contact information,
transaction information, communications that the consumer/visitor has
directed to the site.
Consumers can have this information
corrected by sending us e-mail at the above address, calling us at the
above telephone number.
With respect to security: and When we
transfer certain types of sensitive information such as financial
information, we redirect to a secure server (Google or PayPal) when
purchasing product from our Website.
If you feel that this site is not
following its stated information policy, you may contact us at the above
addresses or phone number, state or local chapters of the Better
Business Bureau.
Any
questions please call us at 866-310-9900
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